How To Create Callback Ad Campaign Post Cover

Callback Ad is a great way to increase customer satisfaction with on-demand recorded audio information. With the help of Callback campaigns customers can easily access information by texting to receive a callback with prerecorded audio.

STEP 1: Login to Your Account

Log in to your account, click ‘Create Campaign’ on upper right corner of the dashboard and select ‘Callback Ad’ from the dropdown menu.

SMS Marketing platform guide screenshot, create campaign button highlight

STEP 2: Setup Your Callback Campaign

Callback ad campaign settings screenshot

Select the number from which you want to send the message and type campaign name.

Create campaign keyword.
Keyword must be memorable and relevant to the topic. E.g: Orange

Choose and upload an audio file you want to be played after customers text the keyword to the campaign number. Excepted formats are WAV and MP3 with the maximum size of 3MB.

STEP 4: Preview, Launch, Test

After saving the campaign you can preview and launch it. Test the campaign before starting to ask your audience to respond to it.

STEP 5: Distribute

Start distribute you message to your audience. It is up to you how to deliver the campaign keyword to the particular audience.

STEP 6: Analyze

Go to statistics dashboard click on Analytics button from the upper right dropdown menu.

Survey analytics button highlight screenshot

Select the campaign you want to analyze. You can track survey results in a real-time mode as well.

Campaign analytics selection highlight screenshot

After selecting one of the Callback campaigns you will see campaign report which can be downloaded in CSV format. Callback Ad report includes the number of customers engaged, how many times the message was played and total duration of played message.

You can also see the phone number of each customer who requested a callback, date and time of the request as well as message duration for the particular customer.

Callback Ad campaign analytics screenshot


Related Articles

Voting campaign DIY cover image

How to Create a Voting Campaign

SMS Voting is a perfect tool for collecting, analyzing and illustrating real-time voting results from live events and presentations. Also, it is a perfect tool for TV and Radio audiences to... Read Article

How to create coupon campaign cover image

How to Create an SMS Coupon Campaign

Text message coupons allow customers to keep all of their cost-cutting materials in one convenient place, and access them with the swipe of a screen. Paper coupons are either delivered... Read Article

Latest Posts

Our Newsletter